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Request Forms: uploading requests with Custom template
HOW TO UPLOAD MULTIPLE REQUESTS with custom template This section is personalised for customers who prefers to use a personalised request file template. The function is available under REQUEST FORMS/ submenu is then particular to each customer Follow ...
How to create a single request
How to create a single request To create a new single request, go directly to the Scheduling page / Features menu /Create Allows to create a single request manually. Fields marked with a red triangle are mandatory Other field might not be mandatory ...
How to Sign Up to Optima Support Portal
HOW TO REGISTER ON THE SUPPORT PORTAL To access the portal from which you can enter tickets and also view the information available to answer your questions Go to > https://optima.zohodesk.eu/portal/en/signin Select : New User? Sign Up Enter an ...
THE SYSTEMS PARAMETERS
WHAT ARE THE SYSTEM PARAMETERS USED FOR The Optima LRMS® solution includes many system-level parameters that can be configured during the implementation phase or at any time by your system administrator. This page provides access to a series of ...
How to open a ticket
HOW TO OPEN A TICKET In order to raise a ticket you first need to access to the support portal. Go to > https://optima.zohodesk.eu/portal/en/signin Enter the Registered Account ( Business E-mail and password ) and Click on Sign In Once in the ...