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Request Forms: uploading requests with Custom template
HOW TO UPLOAD MULTIPLE REQUESTS with custom template This section is personalised for customers who prefers to use a personalised request file template. The function is available under REQUEST FORMS/ submenu is then particular to each customer Follow ...
The Reports Page: access to preconfigured reports
Access to the Pre-Configured Reports This page allows to interact with reports related to instrument and people, to get useful information about allocation and availability of resources and related productivity and capacity. There are reports set by ...
How to create a single request
How to create a single request To create a new single request, go directly to the Scheduling page / Features menu /Create Allows to create a single request manually. Fields marked with a red triangle are mandatory Other field might not be mandatory ...
How to Sign Up to Optima Support Portal
HOW TO REGISTER ON THE SUPPORT PORTAL To access the portal from which you can enter tickets and also view the information available to answer your questions Go to > https://optima.zohodesk.eu/portal/en/signin Select : New User? Sign Up Enter an ...
How to set System Parameters
HOW TO SET UP SYSTEM PARAMETERS This section allows to manage the general system parameters. Parameters are defined during the implementation phase, and they can be created only by the system administrator, while the users can enter or edit values ...