OPTIMA USER GUIDE | My Area / Tickets

My Area / Tickets
How to manage my tickets
HOW TO MANAGE MY TICKETS My Area eases the access to all tickets Main menu allows to see All Departments tickets, Team Tickets, My Tickets, number of Open tickets, etc By selecting the arrows close to the menu, options are offered to filter as ...
How to open a ticket
HOW TO OPEN A TICKET In order to raise a ticket you first need to access to the support portal. Go to > https://optima.zohodesk.eu/portal/en/signin Enter the Registered Account ( Business E-mail and password ) and Click on Sign In Once in the ...
How to Sign Up to Optima Support Portal
HOW TO REGISTER ON THE SUPPORT PORTAL To access the portal from which you can enter tickets and also view the information available to answer your questions Go to > https://optima.zohodesk.eu/portal/en/signin Select : New User? Sign Up Enter an ...

OPTIMA USER GUIDE | My Area / Tickets | Help Center