WHAT ARE THE SYSTEM PARAMETERS USED FOR The Optima LRMS® solution includes many system-level parameters that can be configured during the implementation phase or at any time by your system administrator. This page provides access to a series of ...
Use of Optima The two sections below give a view of how the system Optima is used by all users allocated to a specific location. Optima Use This section allows to view the user's activities on Optima at the different hours of the day, based on a ...
HOW TO REGISTER ON THE SUPPORT PORTAL To access the portal from which you can enter tickets and also view the information available to answer your questions Go to > https://optima.zohodesk.eu/portal/en/signin Select : New User? Sign Up Enter an ...
HOW TO UPLOAD MULTIPLE REQUESTS with custom template This section is personalised for customers who prefers to use a personalised request file template. The function is available under REQUEST FORMS/ submenu is then particular to each customer Follow ...
ABOUT YOUR OPTIMA SERVICE LEVEL AGREEMENT Purpose This communication summarises your Service Level Agreement (SLA) for supporting scheduling activities in your Optima LRMS® Production environment. It also describes procedures for raising a ticket and ...