HOW TO UPLOAD MULTIPLE REQUESTS with Optima template The feature to upload requests with Optima template is available in the Scheduling page/ Features menu/ Upload requests/Optima requests The Optima Excel file can be downloaded in .csv and .xlsx ...
Use of Optima The two sections below give a view of how the system Optima is used by all users allocated to a specific location. Optima Use This section allows to view the user's activities on Optima at the different hours of the day, based on a ...
HOW TO REGISTER ON THE SUPPORT PORTAL To access the portal from which you can enter tickets and also view the information available to answer your questions Go to > https://optima.zohodesk.eu/portal/en/signin Select : New User? Sign Up Enter an ...
HOW TO SET UP YOUR OPTIMA´ USERS The Excel file #2 - USERS MASTER DATA contains the information required to define the categories of your users´ and assign them a full or limited licence. The Excel file #2 - USERS MASTER DATA contains 5 worksheets to ...
OPTIMA LICENCES: FULL VS LIMITED Users with FULL licences can access all pages and functions of the Optima LRMS® application. Users with LIMITED licences have access only to the Dashboard, My Task List and My Calendar pages. The functions available ...