HOW TO UPLOAD MULTIPLE REQUESTS with Optima template The feature to upload requests with Optima template is available in the Scheduling page/ Features menu/ Upload requests/Optima requests The Optima Excel file can be downloaded in .csv and .xlsx ...
Use of Optima The two sections below give a view of how the system Optima is used by all users allocated to a specific location. Optima Use This section allows to view the user's activities on Optima at the different hours of the day, based on a ...
HOW TO REGISTER ON THE SUPPORT PORTAL To access the portal from which you can enter tickets and also view the information available to answer your questions Go to > https://optima.zohodesk.eu/portal/en/signin Select : New User? Sign Up Enter an ...
Access to the Pre-Configured Reports This page allows to interact with reports related to instrument and people, to get useful information about allocation and availability of resources and related productivity and capacity. There are reports set by ...
HOW TO SET UP YOUR OPTIMA´ USERS The Excel file #2 - USERS contains the information required to define the categories of your users´ and assign them a full or restricted licence. The Excel file #2- USERS contains 5 worksheets to define the ...