HOW TO UPLOAD MULTIPLE REQUESTS with Optima template The feature to upload requests with Optima template is available in the Scheduling page/ Features menu/ Upload requests/Optima requests The Optima Excel file can be downloaded in .csv and .xlsx ...
Use of Optima The two sections below give a view of how the system Optima is used by all users allocated to a specific location. Optima Use This section allows to view the user's activities on Optima at the different hours of the day, based on a ...
HOW TO REGISTER ON THE SUPPORT PORTAL To access the portal from which you can enter tickets and also view the information available to answer your questions Go to > https://optima.zohodesk.eu/portal/en/signin Select : New User? Sign Up Enter an ...
WHAT ARE THE SYSTEM PARAMETERS USED FOR The Optima LRMS® solution is composed of many parameters at System Level that can be configured by your system administrator. This page make accessible a series of parameters, other parameters can be changed ...
HOW TO CONFIGURE YOUR TEAM / INSTRUMENTS RECURRING TASKS This feature allows you to set up a list of recurring tasks for Optima to consider when scheduling your requests.task types These tasks will be added to the agenda of employees or instruments, ...